Patra's Other Place

I started out with Patra's Place, primarily dedicated to my linen collection and stitching projects. But I kept getting side-tracked, so I decided to create Patra's Other Place for anything not related to embroidery topics. So you now have a choice. If you are interested in me, read this. If you only want to see my linen and stitching, visit Patra's (original) Place! (Please note that by clicking on any of the photos, they will be enlarged to fill your computer screen.)

My Photo
Location: Melbourne, Vic., Australia

I am married to Ken. We have no children except a cat and a collection of Australian parrots, finches, canaries and a dozen hens.

Tuesday, April 13, 2010

A whole lotta phone calls!

I started off my week on Monday by making seven phone calls. First off the rank was the Nillumbik Shire Council. Their annual fee for keeping one cat is $34, unless you are on a pension, then it is reduced to $17. Our bill was for $34, but I figured it should be $17, because we have registered our pension numbers with the Council to receive a rebate on the rates. I paid $17 online, then started to worry that they would issue a fine because I'd shortpaid, so I phoned them to confirm it was okay. It was NOT okay, the lady told me firmly - I must come in and show them my pension card. "But I've already done that for the rates" I said. She said "That's another department, nothing to do with us". I replied "You are a lazy bunch in there - you're all in the same bloody building, for C's sake". Anyway, I dropped in there later in the day and duly presented my card for their inspection.

Next call was to TRU Energy, our gas and electricity supplier. I always pay our bills online on the day they are due, and write down the date and receipt number from the bank website. I'd paid their last bill on April 1st, but received an overdue notice dated the 8th, threatening firing squad at dawn if we didn't pay, etc.
The lady I spoke to was very apologetic. "For some reason, our computer is sending overdue notices to a lot of our customers who did pay by the due date. Just tear it up". I held my tongue and didn't state the obvious, which is that computers do not do these things all on their own. They have to have commands from their human masters...

My next call was to the specialist who will be fitting Ken's pacemaker. Their phone message machine said the office was unattended, so please leave a message, but I didn't, because I had another number to try. I'd been given the direct line for the person who handles the specialist's cases at the Austin (public) Hospital, so I gave her a try. She answered her phone immediately, and when I asked if Dr O'D. had booked Ken in for the pacemaker, she said "Oh yes, I posted a letter to you last week - Thursday". It hadn't arrived on Monday, so I asked her to fax me the covering letter just in case it didn't turn up. I asked when the procedure was to be done and she said May 6th. I nearly dropped the phone! If we'd gone private, we would be waiting another month - who said our public hospital system is no good?? I can only assume someone must have cancelled their op., and Dr O'D slotted Ken in to their spot.

Next I placed a call to Sydney, NSW to a craft supply company who had listed a specialised patchwork iron on their website for $54.95 - half the price they are in the shops here! Ken had asked what I wanted for my birthday, and I said I would love to have one of these Clover irons, but they are too expensive at $100. He waved off my concerns, and said just go ahead and buy one. So when I found it online at such a reduced price, we were both very pleased! I called them to see how long it would take to get one to me, and in the course of conversation with the friendly lady on the phone, I mentioned it was for my birthday. She asked when it was, and when I said Thursday, she said "Oh we'll have it to you by then!" So I provided the credit card number, and lo and behold, it arrived today (Tuesday)! She had sent it by overnight express mail, without charging any extra! How generous is that?? I've emailed her a very appreciate thank you message!

My other phone calls were more mundane - doctor's appointment for me (regular check-up), and a couple of girlfriends confirming lunch dates.


Anonymous Anonymous said...

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Wednesday, 14 April, 2010  
Blogger Isabelle said...

Excellent! Happy Birthday when it comes.

Wednesday, 14 April, 2010  
Blogger Meow (aka Connie) said...

Dear Gina, hope you have an amazing birthday today. Wish I could be spending it with you ... we must catch up soon. Hope your day is filled with love and happiness. Take care, dear friend ... Connie xxx

Thursday, 15 April, 2010  
Blogger Linens and Royals said...

Happy Birthday Gina, hope you have a great day.
A yearly fee to keep a cat! hadn't heard of that before. I'm sure councils in N.S.W will be trying to charge for cats soon.

Thursday, 15 April, 2010  
Blogger Merle said...

Dear Gina ~~ What a busy hectic day of phone calls. I am so glad that Ken will soon have his op and be so much better. I read your previous blogs and hope they don't stop mail delivery - what next.
I have been most unwell today and my son John took me to the doctor, then to Focus X Rays for an
injection of radio-activity -then go back 3 hrs later for the full body scan. Then they wanted an X ray. So I'm beat tonight but did want to wish you a very happy birthday my friend. I hope you have had a better day, how nice of the lady to send your present in
time. Happy Birthday again dear Gina. Take care, Love, Merle.

Thursday, 15 April, 2010  
Blogger FredaB said...

I am so glad Ken is getting in that soon. It will go fine. They do everything so easy these days. Not sure when your birthday is but have a very Happy Birthday. It doesn't matter what year it is as long as they keep coming. thats the important part.



Friday, 16 April, 2010  

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