We made up. But still not happy Jan!
The reason we are not happy at the moment is because our landline is out and looks like being out for another few weeks. We've having incoming calls diverted to my mobile, but it can be a nuisance, as was proved yesterday with all those conflicting messages. I got on to an AUSTRALIAN Telstra employee (by demanding that the Phillippines employee transfer me back to here!) and she was as helpful as possible under the circumstances. She told me a cable had been cut by a careless employee doing roadworks, and it affected about 400 homes while they get a replacement cable and hook everything up again. Obviously that is not Telstra's fault, but hey, who else do you talk to? Ken said he'd like to find out who the person was who did the damage, and he'd go around to his house and cut their power lines....not really, but you can think these things, can't you.